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Data Deletion Instructions

Last updated: March 2026

How to request deletion

  1. Sign in and open Profile.
  2. Go to the Danger Zone section.
  3. Choose Request Account Deletion.
  4. Type DELETE and confirm.

If you cannot access your account, email gdpr@thrifted.mt from the account email address and include your request details.

What we delete

  • Profile data (name, username, avatar, location, date of birth, IBAN).
  • ID verification data and documents.
  • Saved items and account notifications.
  • Public listing visibility (listings are removed from public marketplace views).

What we may retain and why

  • Wallet, transaction and order/payment records for 10 years (financial and regulatory compliance).
  • Marketplace communication/moderation records (messages, offers, reports) for up to 6 years after closure, or longer if legally required for an active claim/investigation.
  • Security and audit metadata for up to 7 years (fraud prevention and platform security).

These limited retention categories are processed under legal obligation and legitimate interest grounds. See our Privacy Policy for full details.